Privacy policy

Aimachinehub (“we”) is the data controller for personal information collected through aimachinehub.digital and during the delivery of lessons from 41 Cherokee Road, Nuggetty, Victoria.

What we collect

  • Name, email address, phone number, and message content from enquiry forms
  • Lesson preferences, preferred dates, and chart experience notes you volunteer
  • Booking and payment records for workshops and coaching (processed offline)
  • Limited technical data such as cookie preferences stored in your browser

We do not ask for tax file numbers, bank passwords, or brokerage login credentials.

Why we collect it

To respond to enquiries, confirm workshop places, deliver chart reviews, issue invoices, meet legal record-keeping duties, and improve how we communicate about upcoming intakes.

Retention

Enquiry messages are kept for up to 24 months unless a longer booking relationship continues. Enrolment and invoice records are retained for seven years as commonly required for Australian business records. You may ask us to delete enquiry data that is no longer needed for a contract or legal duty.

Your rights

You may request access to the personal information we hold about you, correction of inaccuracies, or deletion where we have no overriding obligation to keep it. Contact info@aimachinehub.digital. You may also complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.

International transfers

Our website hosting or email providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure comparable privacy protections apply.

Sharing

We do not sell personal information. We share details only with service providers who help us operate email, hosting, or accounting — and only as needed — or when required by law.

Cookies

See our cookies policy for details on essential and optional cookies.

Contact

Privacy questions: info@aimachinehub.digital · (03) 5377 8870 · 41 Cherokee Road, Nuggetty, Victoria.